When members do not abide by the Code of Ethics, a complaint may be filed by another REALTOR® or the public. There are two types of complaints that may be filed:
Ethics - Alleged violations by a member of one or more of the 17 Articles of the Code of Ethics. These may be specific provisions or conduct governed by the code.
Arbitration – Disputes over a monetary transaction (e.g. real estate commission) or a monetary claim arising out of a contractual dispute. This can be between REALTORS® and other REALTORS®, or between REALTORS® and their customers or clients.
To view or download the most current Code of Ethics, click here to visit the nar.realtor Code of Ethics webpage , which also includes translations of the Code of Ethics and changes to the Code from the previous version.