Ethics Complaint FAQs

Is there a statute of limitations for filing ethics complaints?

Yes. The time period is 180 days from the time that you could have known, in the exercise of reasonable diligence, the facts giving rise to your complaint.

How do I know whether to file an ethics complaint or to request arbitration?

Generally, ethics complaints are filed about behavior; arbitration is requested when there is a dispute over real estate commissions.

Can I file an arbitration request and an ethics complaint at the same time?

Yes. Both case types can be filed at the same time. If the Grievance Committee determines that both cases warrant hearings, the arbitration will be held first.

I'd like to file a complaint, but what about confidentiality?

All ethics complaints are kept strictly confidential. Only the staff involved in the administration of cases, members of the Grievance Committee, and the Professional Standards Committee members assigned to the hearing panel will have access to ethics complaints.

Where do I submit the ethics complaint?

Submit your complaint online through Ohio REALTORS® at ohiorealtors.org/members-professional-standards .

Will the person who I'm filing against be notified of my complaint?

Yes. Once your formal complaint has been submitted and it has been determined by the Grievance Committee that the complaint constitutes potentially unethical conduct or is a matter for arbitration, a complete copy is sent to the respondent for a reply.

How do I know which Article of the Code of Ethics to name in my complaint?

The Code of Ethics is supported by Standards of Practice, which can help explain the types of behavior covered by each Article.

 Do I name the Article, or the Standard of Practice, in my complaint?

Ethics complaints should be filed based on alleged violation of specific Articles of the Code of Ethics. You may, however, identify appropriate Standards of Practice in support of your complaint.